Policies

Dalcore Privacy Policy

Dalcore Privacy Policy

Effective Date: November 2025
Last Updated: November 2025

1. Introduction

Dalcore Pty Ltd (“Dalcore,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner.

This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our business activities, including through our LinkedIn advertising campaigns, website, email communications, and other channels.

By engaging with Dalcore—whether by visiting our website, completing a LinkedIn form, or communicating with us—you consent to the collection and use of your personal information as outlined in this Policy.

2. Who We Are

Dalcore is an Australian-headquartered company providing advanced blasting technologies, consulting, and training services to the mining industry across Australia, Papua New Guinea, Africa, and Asia.

Our offerings include products such as STEMGEL™, HydraDet™, Delta-Boost™, and Delta-Cord™, as well as professional consulting and training programs.

3. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name, email address, phone number, company name, and job title.
  • Enquiry details submitted through LinkedIn Lead Gen Forms, our website, or direct email.
  • Responses to surveys, promotions, or feedback requests.

b. Information Collected Automatically

  • Analytics data from LinkedIn, our website, and advertising platforms, such as engagement metrics, geographic region, device type, and browser information.
  • Cookies or tracking technologies used to measure advertising performance and improve user experience.

4. How We Use Your Information

Dalcore uses your information to:

  • Respond to enquiries or requests for information.
  • Provide product and service updates, newsletters, and training information.
  • Improve our marketing and customer experience through data analysis and advertising insights.
  • Manage and administer our business relationships.
  • Meet legal, regulatory, and safety obligations applicable to our operations.

We will never sell or rent your personal information to third parties.

5. How We Share Your Information

We may share your personal information only when necessary and in the following cases:

  • With LinkedIn Corporation and other advertising platforms used to deliver and measure our campaigns.
  • With Dalcore’s marketing and technology partners, who process data on our behalf under strict confidentiality and security obligations.
  • With legal, regulatory, or law enforcement agencies, if required by law.

All third-party service providers are required to protect your data and use it only for the purposes for which it was disclosed.

6. Data Storage and Security

Dalcore implements appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, alteration, or loss.

Data collected via LinkedIn or our website is stored securely using encrypted systems and is accessible only to authorized personnel for legitimate business purposes.

7. International Data Transfers

Because Dalcore operates across multiple countries (including Papua New Guinea, Tanzania, D.R. Congo, Saudi Arabia, and others), your information may be transferred or accessed in jurisdictions outside Australia.

Dalcore ensures that such transfers comply with Australian Privacy Principles (APP 8 – Cross-Border Disclosure of Personal Information) and equivalent international standards.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the data is no longer needed, it is securely deleted or anonymized.

9. Your Rights

You have the right to:

  • Request access to your personal information.
  • Request correction of any inaccuracies.
  • Withdraw consent to receive marketing communications.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

To exercise these rights, please contact us using the details below.

10. Cookies and Tracking

Our website and LinkedIn pages may use cookies and analytics tools to improve functionality and advertising performance. You may manage or disable cookies through your browser settings, although some features may not function properly without them.

11. Updates to This Policy

Dalcore may update this Privacy Policy periodically to reflect changes in law, business practices, or technology. The latest version will always be published on this page, with the “Last Updated” date clearly shown.

12. Contact Us

For questions, feedback, or privacy-related requests, please contact:

Dalcore
Email: info@dalcore.com.au
Website: www.dalcore.com.au
Registered Office: Townsville, QLD, Australia

This Privacy Policy applies to all personal information collected through Dalcore’s business operations, including but not limited to LinkedIn Advertising, our website, and direct client communications.